Collector Compliance Training and Certification
Maintaining quality compliance and certification training scores points with regulatory agencies including the CFPB, Industry wide certification and compliance training helps to prevent common violations that can cost reputation and affect your bottom line. Ongoing compliance training, collaboration on industry certification along with policy changes help provide a continual check for compliance.
It has been reported that regulatory agencies are very clear about their agenda to drive out rogue debt collectors that in many cases try and collect on zombie debt raising the ire of weary consumers that depend on the CFPB to protect them from future abuses. The cooperative’s CCTC initiative was developed in part to bring the industry together to collectively make compliant and certify itself. ARM industry professionals and members that can show they are and have a certified compliant professional debt collection staff will be the first choice of clients and customers. Consumers and the Accounts Receivables Management Industry part of their exam. Debt Collector certification has become mandatory in some states and others have mandates on the way to require certification of debt collectors in order to assure that ARM industry is operating as an ethically bound, certified compliant professional service industry that screams integrity because it is transparent, progressive, regulated and trusted. Even in cases in where collector compliance and certification is not mandated, regulators will take notice. it can elevate your company to a highly-mature, "innovative" status. A clear advantage over your competition.